Outsourcing may be a powerful competitive weapon for organisations but it is certainly a double-edged sword. When used strategically, it has the potential to make a material impact on the performance of an organisation; when it goes wrong it can drag the organisation backwards and leave it scarred.

Management commitment

Painful experience has shown that, to deliver maximum benefit, the outsourcing process takes time and serious management commitment. In fact, a successful programme needs as much management time and attention.

The difference is that a major deal involves one transaction; an outsourcing arrangement is much more than a transaction, it is an ongoing relationship with an external, independent entity. Processes might be stripped out of the organisation, but the regulatory and reputational risks remain within it – and that means committing to active management for the life of the agreement.

IMarktech enables its customers, partners and associates to capitalise on the many years’ outsourcing experience of its staff and consultants. We advise businesses anywhere in the world on outsourcing both onshore and offshore and we assess if they’re ready to outsource and to choose the right outsourcing model and strategy.


Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. Your organization’s core mission is critical, but the underlying technology that supports it may not be. That’s where IMarktech can help. For more than 15 years, we have been assuming the business and technology functions of our clients, allowing them to focus instead on their core missions.

Depending on your needs, IMark can offer BPO, managed services, outsourcing, or simply additional trained and skilled staff. We offer flexible solutions that manage the most complex environments efficiently, safely and securely.

Application Development
Creative Services
Digital Marketing
Finance & Accounting
Contact Center
Architecture & Engineering Services
Research & Analysis
Recruitment Process Outsourcing
Mortgage Services
Data Entry
Content Services

Contact Now

Raj Sistla

Director - Offshore Projects

Raj Sistla have 18 years experience in IT operations and management.
email: rajesh@imarktech.com



Setup ODC in India

An Offshore Development Center (ODC) is one of the operating models that are useful in strategic partnerships with companies and offshore vendors. In simple words, an ODC comprises a dedicated team of programmers and developers to obtain impeccable solutions of various IT-related projects. It is a pool of experienced professionals that works as an extension of companies’ in-house teams.

These days, with technological advancement, outsourcing has taken a new shape as an ODC.


Managed Offshore Centers

We brings a dynamic concept of Managed Offshore Centers to support, especially in the SMB/SME sector. Most importantly, we provides the layer of management bandwidth much needed for managing Offshoring. The important Offshoring Management issues are:

  • HR – as people are most important element of offshoring productivity
  • Quality – which is of one of biggest concerns
  • Service level commitments to your clients
  • Offshore operational issues – HR Process, legal, finance, project deliveries
  • Communication and Relationships between onshore and offshore teams

At IMarktech we focuses on these issues and bring you a customized solution to your offshoring problems. 

What are offshore centers?

Managed Offshore Centers is a three layered approach provided by Excelict.Layer 1 – A dedicated team selected as per your specifications.

Layer 2 – An IT park type facility with uninterrupted operations.

Layer 3 – Expert Offshoring management provided by IMarktech.

These are best suited for Small and Medium Businesses [SME] to provide low-risk options and offering advantages that may be available to large players in fully-owned captive offshore centers. IMarktech mitigates almost all your Offshoring risks.

Captive Offshore Model

As problems with long-term offshore contracts, such as growing turnover and diminishing quality, become more pronounced, captive offshore operations—in which a company opens its own offshore subsidiary—are gaining favor. The captive model gives a company complete control over offshore operations and, by eliminating the middleman, can boost savings. In fact, Deloitte Touche Tohmatsu found that among financial services companies, captive operations appeared to be more capable than offshore contracts of improving savings and quality over time.

We can help to setup Captive offshore Centers.  Withour arrangements and tie-ups with several IT & Business parks in India.

These centers have a full on-board management team, a legal entity established in offshore geography. There is 100% upfront investment in setup. Most legal risks are born by client with a tax incidence as per law. Hence, legal compliance, uninterrupted operations, right teams formations and Governance are key issues.


We help you establish these global delivery (captive) offshore centers in a seamless manner


We provide end-to-end or turnkey set-up of captive or fully-owned offshore centers. The service is not merely limited to the set-up; we offer the value of making offshoring successful.

Setting up global offshore center requires specialized knowledge and skills to maximize the value in long term.

Our services include end-to-end consulting and project management support to set up the offshore center according to your requirements. When providing these services, we include the following:

e execute the end-to-end setup in an integrated  framework where each of the below given module passes through the above four stages of Plan>Design>Establish>Manage.

  • Regulatory and statutory compliance.
  • Information and communication (ICT) infrastructures for global deliveries.
  • Team formation and development – HR plan, recruit and induct.
  • IT enabled facility – premises fit out & power.
  • Hand-holding and project transitions.
  • Operational plans, processes and stabilization (measured performance).
  • Governance set-up.