IMarktechs  Retail Advisory’s Retail Strategy Consultants conduct cross-functional assessments of each Retailer’s e-commerce and omni-channel operations to develop a practical and realistic roadmap to cost-effectively transition the retailer’s organization structure, roles, processes, tools, performance metrics and behavior to a profitable omni-channel environment that delivers on the customer promise.

Virtual CIO (vCIO) Services from IMarktech are a portfolio of IT services that can be packaged with IMarktech’s Managed ecommerce Service plans to give you the full strategic insight needed for all your Ecommerce systems.

The IMaktec Virtual CIO Services gives you unlimited access to a team of IT professionals skilled in all areas of IT management from infrastructure management, to firewall and virus protection as well as, WAN/LAN health monitoring. The virtual CIO Services can be bundled with disaster recovery, backup and managed IT security services with consultants available to assist you whenever you have a need.

Majority of all business transformations fail!

This is because most transformations introduce new complexity and require that people change their habits..

Whether we are designing unique customer experiences that can help regain a company’s competitive edge or deploying new digital assets to increase efficiencies in the supply chain, we bring together elements of your business to drive results across your whole organisation.

We do this by working at the intersection of Business, Innovation, Technology and Engagement (BITE), which combines the best of IMarktech in a way that’s faster, more agile and more accountable for our clients, from ideas to results.

We can help build your digital transformation roadmap with these steps:

  • Educate your business executive teams on the opportunity. You can create a vision for end-to-end transformational change across your enterprise or start selectively by choosing one business process to make digital. Small changes can still have a tremendous impact.
  • Explore the possibilities for digital transformation within your industry and adjacent industries to inspire action.
  • Engage in deep discussions about the many ways cloud solutions can fuel your vision

We help you define and address your organization’s unique transformation imperative. We work with you to identify areas of opportunity, set your business goals and devise a strategy – based on which, we identify your technology requirements and execute the solution. Our consulting services cover areas of IT, offshore advisory and process management services.

  • The choice of business processes to offshore
  • Choice of efficient geography and offshore location
  • Choice of offshore operations structure (Captive/ Third party/ JV / BOT etc.,)
  • Proper definition of offshore work content and delivery models
  • Right choice of offshore vendor / service provider / captive management team
  • Capital Investments and operational expenses for offshore operations
  • Need to establish appropriate contractual arrangements and pricing
  • Streamlined transition of work and knowledge to the offshore team
  • Ongoing offshore operations control, review and management

It is common to see many large firms (including MNCs) struggle with the process of offshoring that results in delayed offshoring projects, failed attempts, lost management credibility and above all, a loss of faith in offshoring as a business model. This leads to a severe long-term business impact for the organization and erosion in business confidence.

IMarktech advises business organizations who wish to offshore on the strategic, tactical and operational aspects of offshoring with our full cycle offshore advisory services namely:

  • Offshore Strategy
  • Geography (Region/Country) and Location selection
  • Offshore Infrastructure and operations planning
  • Offshore Infrastructure build and commission
  • Offshore Team Profile definition and mobilization
  • Offshore Team Training and evaluation
  • Integrated Program Management
  • Process transition and knowledge transfer support
  • Operations reviews, audits and performance improvement

IMarktech is run by IT veterans with extensive experience in the business of advising clients in developed economies on the virtues of offshoring and in ensuring the offshoring experiment is a successful and fulfilling engagement.